Template Policies

Access Policy

When you purchase a Template, you will receive access through your secure client portal at sparkandboom.com. Access credentials will be provided within 24 hours of confirmed payment.

Refund Policy

All sales are final for digital products. Due to the digital nature of our products, we cannot issue refunds after purchase is completed. We strongly encourage you to:

  • Review all template features and requirements before purchasing

  • Verify compatibility with your existing systems

  • Contact us with any pre-purchase questions at jessica@sparkandboom.com

Support Policy

Our support includes:

  • Template functionality issues

  • Installation and implementation assistance

  • Troubleshooting template-specific files and features

Support does not include:

  • General technology questions unrelated to our templates

  • Custom modifications to templates

  • Prompt engineering modifications

  • Third-party software issues

Support is available via email at jessica@sparkandboom.com with a typical response time of 24 business hours.

Semi-Custom Build Policy

Applicable only to Semi-Custom Microtool package purchases:

  • Once the template is installed in your platform (LLM, Pickaxe, or other build tool), ownership and responsibility transfer to you

  • Any modifications made by you cannot be reversed by Spark & Boom

  • Spark & Boom reserves the right to decline or cancel any semi-custom build at our discretion

  • If we cancel a build, we will refund the full amount of the semi-custom build service fee (template purchase remains non-refundable)

Licensing & Copyright Policy

Microtool Website Templates:

  • Each Custom Chatbot template purchase grants a single-use license (1 license = 1 custom chatbot)

  • Multiple implementations require additional license purchases

AI Prompts:

  • Each AI Prompt Template purchase may be used for one business/project

  • Unlimited uses permitted within that single business/project

All Other Templates:

  • Unless specified otherwise, each template purchase is for one business/project

  • Unlimited reuse within that single business/project

By purchasing, you agree that:

  1. When using templates to build microtools or chatbots for sale or as part of a larger program, you must not claim the designs as exclusively your own

  2. Reselling, redistributing or sharing the template in its original format is prohibited

  3. Template files, graphics, and design elements may not be shared with third parties

  4. Demo photography included with templates is for demonstration only; you must replace with properly licensed images

  5. Spark & Boom retains copyright to all prompts, conversation designs, and files included in your purchase (excluding third-party photography and pre-made Canva graphics)

  6. Your completed microtool or custom chatbot may be featured in our portfolio, promotional materials, and social media

Payment & Pricing

All prices listed are in USD. Payment is processed securely through our payment processor. International orders may incur additional fees from your financial institution.

Changes to These Policies

Spark & Boom reserves the right to modify these policies at any time. Changes will be effective immediately upon posting to our website. Continued use of our templates constitutes acceptance of the updated policies.